Dove and the difficulty of an activist approach
The Dove Campaign for Real Beauty began in 2004 and has created an unforeseen level of interest and sales by playing on our homogeneous and often superficial notions of beauty. Since launch, Dove has been active in advertising, with a website that promotes self esteem in young women, research into body image, the Dove ‘Self Esteem Fund‘ and the hugely effective viral movies like ‘Evolution‘.
The Dove Evolution video is rumoured to have received more eyeballs than a Super Bowl ad so it was only logical to follow up this massively successful viral with another. The sequel, named ‘Onslaught’, is a montage of clips depicting the ridiculous and harmful nature of beauty industry narratives that are broadcast to young women.
Greenpeace responded with a spoof video of their own depicting rain forest depletion resulting from the supply of Palm Oil for Dove products. Independent film maker Rye Clifton also responded with his video mash up of AXE spots that makes public the connection between the Dove and AXE brands under Unilever ownership.
Original Dove ‘Onslaught’ video
Greenpeace parody
AXE mash up from director Rye Clifton
Dissent and controversy are the main themes of an activist approach to political and social change. The original ‘Onslaught’ video certainly adopts an activist approach clearly aimed at separating Dove from ‘the rest’ of the (overtly image conscious) beauty industry. The parody responses are clearly intended to depict Dove as hypocritical on two fronts.
Taking an activist approach seems to be a difficult position for brands to maintain. Benetton, the Italian clothing retailer, found themselves in the same difficult territory back in the late 1990s. Their approach to advertising began as poking fun at at hypocrisy using images of race, religion and sexuality. But the approach evolved into a more serious and directed form of criticism on several more issues like capital punishment, refugees and the AIDS epidemic.
The Campaign for Real Beauty has made a tremendous impact on the social issues raised and on the business at Unilever, so it is unlikely that these responses will make much of a difference toward the overall positioning. But it does raise some interesting questions like:
1. Are activist approaches a slippery slope?
2. Is an activist position a credible role for any brand?
3. Do we need to take an activist approach in order to raise important social issues?
There are examples of brands that have adopted an activist position successfully. However, the examples that come to mind like the Body Shop and the Co-op Bank have an ethical promise at the very heart of their company. Ultimately, Dove has a purely functional benefit (¼ moisturising cream) as its core proposition and is making a bold transition into a deeper sphere of meaning. I believe they are real leaders in the promotion of important ideas and I am sure management at Dove and Unilever will want to continue along this path in the future.
Dove and the difficulty of an activist approach

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